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Downtime

Incident with Kerjaan API

Jan 10 at 08:00am WIB
Affected services
Staffincsuite API
Staffincsuite Portal

Resolved
Jan 10 at 10:00am WIB

Root cause has been found and several things has been done and planned including
- Adjustment on infrastructure size
- Library update to fix memory problem on fastapi & uvicorn

Created
Jan 10 at 08:00am WIB

A massive number of agents are unable to carry out their tasks due to an unresponsive and unreachable system. This issues related to high load on Kerjaan API and bug from service library